Before you get in touch
A few quick answers.
On pricing, timelines, location, retainers and how we work.
How quickly will you respond to my enquiry?
We aim to respond within the same working day during normal South African business hours. We'll review what you've sent, ask any questions we need answered and outline the next step.
How does the process work after I send the brief?
We'll review your requirements and come back with any questions. For projects that need more discussion, we'll arrange a short call to understand the scope properly. Once we know what's required, we'll provide the appropriate scope, price and next steps.
How much does a website or digital project cost?
It depends on the scope, complexity and services involved. We work on fixed-scope projects wherever possible, so you know what you're buying before work starts. The budget range in the form helps us understand whether we're looking at a small website, a larger ecommerce build, a brand project or an ongoing growth engagement.
Do you work with small businesses as well as larger companies?
Yes. We work with founders, independent businesses, established companies and larger teams. The important thing is that the project is a good fit for the studio and that we can genuinely add value.
Do you work with clients outside Johannesburg?
Yes. A large part of our work is remote. We work with clients across South Africa as well as the UK and EU using shared project spaces, video calls and regular updates. For Johannesburg clients, in-person meetings can be arranged where useful.
Can we meet before committing to a project?
Yes. For projects where a conversation is useful, we'll arrange a short call before finalising the scope. There is no obligation to proceed after the initial discussion.
Do you require a minimum project budget?
We don't use a blanket minimum for every service. However, we may recommend a different approach if the requested scope is too small or doesn't make commercial sense for either side. We'll tell you honestly rather than selling you something you don't need.
Can you work with our existing website or marketing team?
Yes. We can work alongside internal teams, developers, designers or other agencies. We can take ownership of a specific project or provide specialist support where your existing team needs additional capacity.
Do you offer monthly retainers?
Yes. Ongoing support can cover SEO, paid advertising, website development, content, design, analytics, CRO and digital strategy. Retainers are scoped around the level of support you actually need rather than selling a fixed package that may not fit.
Can you sign an NDA?
Yes. If your project involves confidential information, unreleased products, internal systems or sensitive commercial information, we're happy to work under an NDA. You can send yours or we can provide one.
Do you white-label for agencies?
Yes, selectively. We can provide behind-the-scenes website development, WordPress/WooCommerce, design, AI and other specialist digital services for agencies that need additional senior capacity.
What if I don't know exactly what service I need?
That's fine. You don't need to arrive with a perfectly defined brief. Tell us what you're trying to achieve, what's currently not working or what you're planning to launch. We'll help work out whether the right solution is a website, brand project, SEO, paid growth, automation or a combination.
